How To Order

Step One

Hit the Shop button in the top navigation bar.

Step Two

Select the items you would like to purchase under Product Groups. You will see a list of categories and the items within each category. You can also click on Shop by Brand to select items from a list of brands we carry or type in a search word (example: “vitamin”) and hit enter or click Search to see a list of every item we carry that contains the word “vitamin” in the description.

Step Three

Once you have found the item you are looking for, click on Add to Cart (you will see the cart add up your total on the left side of the screen). Doing this will automatically put 1 item in your cart. You can click the Add to Cart button multiple times or key in a quantity if you want more than 1 unit.

Step Four

Once you have finished shopping, you can click on the Edit Cart button on the left to change any quantities or remove any items you do not want.

Step Five

If you are using our online store for the first time, Welcome and Thank You! Please enter your email address and click on Create a New Account and then complete the required fields and click Submit to finalize your user profile. You will be emailed a password to use to log in for the first time and can then click on Change Password to select your own password for future use. The next time you log in, you will see a new link for Previous Purchases under Product Groups. You can see what you have purchased in the past and adjust to new quantities to speed up the order process!

Step Six

You will be asked to select a method of delivery:

Pick Up: Specify a date & time you would like to come in to our Westwood location at 3500 Portage Ave. and your package will be ready! Orders must be submitted no later than 24 hours prior to your desired pick up time.

Canada Post – We ship in Canada anywhere that Canada Post ships.

Step Seven

Enter your credit card information and click Submit, verify all information is correct and click on Finalize to see your printable invoice. Please be advised, we do not accept Visa Debit cards for payment.

NOTE:
**You will not be charged until your order is shipped. Cost is based on actual quantities.
**Our inventory levels are always being updated as we sell, order and receive merchandise. If the product indicates “out of stock” or “coming soon”, we will do our best to get you the item you ordered or with your approval the closest substitution at the time of shipping. You will be contacted if the product will not arrive in time to see if you would like to delay your order and wait for the out of stock items to be entirely filled or to go ahead and ship without. You may also make a note of this in the comments field when you checkout. (eg: substitutions OK / call for approval on substitutions)

Feel free to contact us at:
Phone: 204-984-9559
Email: orders@myvita.ca
if you require assistance.

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